Crystal J. Richards, PMP, PMI-ACP, CSM, lead trainer and owner of MindsparQ^®, has more than 20 years of experience in project management. Crystal has successfully trained more than 2,500 business professionals and has more than 65,000 students enrolled in her online courses on the Udemy and EdX platforms. Her expertise has enabled individuals to attain coveted credentials such as PMP^®, CAPM^®, and PMI-ACP^®, while furthering their educational pursuits in project management.