Krystal Parker is a former executive for a Fortune 200 publicly traded oil and gas company. She has over twenty-five years of experience in organizational management, leading hundreds of union and non-union employees to provide J. D. Power, award-winning customer service to more than 2.1 million customers across the U.S. In addition to a bachelor's degree in psychology and a master's in marketing, Parker advanced her education at Harvard Business School for senior executive leaders focusing on innovation, globalization, and leadership diversity. As a certified DISC behavioral specialist, trainer, speaker, and coach, she opened a boutique consulting company, Intent & Impact, to help companies increase profit, reduce turnover, and enhance employee engagement. Krystal is a professor at the graduate and undergraduate levels. She is also the president of the United States and Central Florida Christian Chambers of Commerce.