In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line. “Don and Jim’s insights on management buy-in tactics and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive.”
—Barbara Hewitt, Executive Director, MGM Grand University

“Unless training directly addresses an organization’s need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!”
—Allison A. S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC

“Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems.”
--Christopher R. Hardy, PhD., Director, Strategic Planning and Customer Relationship Management, Defense Acquisition University